Paul Davis National
Who We Are
Paul Davis National is a specialized franchise that delivers high
quality large loss solutions by providing consulting, emergency
services, and site stabilization to complete restoration and
reconstruction of your commercial projects. Paul Davis National is
comprised of the most experienced personnel in the industry and can
quickly respond anywhere in the country. We work in conjunction with
other Paul Davis Restoration franchise operations so we can
consistently deliver timely response and accurate results when dealing
with large commercial losses. Paul Davis National understands the
complexities associated with the organization of large projects and the
unique challenges associated with the restoration of large commercial
structures.
Emergency Response Support
When a loss happens, it is imperative that the situation be brought
under control quickly and effectively. Unfortunately, the loss location
is not predictable and, therefore, a response strategy must be managed
like any other developing project—just a lot more quickly. Superb
emergency management and loss containment requires experienced
professionals for the most positive outcome. It requires an organized
system and a culture geared towards consistently meeting those
requirements. At Paul Davis National, we have the excellence,
experience and professionalism to handle the emergency response.
Project Management
The cornerstone of any successful project is
strong and definitive written communications. Paul Davis National uses
documentation to identify initial conditions, observations, and
conclusions for not only the immediate needs, but throughout the life
of the project. Some examples of the types of documentation our
customers receive on a typical project include site assessment,
conditions assessment, daily project reports and daily time sheets.
Cost Containment
One key objective of Paul Davis National is to
operate all loss sites efficiently by establishing, in writing, our
proposed tactics and techniques in advance of implementation. Prior to
implementation of any proposed plan of action, all parties need to be
fully aware of the proposed actions as well as the proposed pricing
methodology. This pre-agreed billing rate allow all parties to make
more effective, efficient decisions and to make sure the resources are
in place to meet the demands of the situation.
Customer Relations
Paul Davis National believes the customers’ perception of quality is
the key to the successful completion of any job. The management team
considers customer service to be the most important performance
evaluation measurement. Ongoing contact with our customers through
written documentation, focused meetings, and regular daily
communication ensure exceptional levels of service. As leaders in the
development of new technology and training programs, our customers and
clients receive the latest restoration and mitigation techniques.
Paul Davis National's commitment to service is evident in all phases
of our operation. Our customer service program offers customers easy
access to the management of our company. Our sales/service
representatives are readily available during the workday to handle any
service situations that may arise, and to identify areas needing
improvement before they become evident.
Paul Davis National is a company of unquestionable heritage,
uncompromising quality and dedication to customer service. When an
emergency arises, we are one phone call away.
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